Recommendations on employee involvement in Fiat in England

Résumé du document

Three persons work everyday aiming to improve service and sales, to improve the dialog between financial divisions and car dealers and to gain the loyalty of customers if they buy another Fiat or another brand. Each goal or new mission is decided by the manager and employees are not involved in the decision process.The atmosphere is good but employees are frustrated not to participate more in the daily life of the company.