I worked as a secretary during two months in a society called S.T.A.T. This company offers its services to small communes to collect taxes. Indeed in Italy each commune is intended to collect taxes for the state. There is no public service like the French one to collect taxes. It is the commune's role to check if tax payers pay the right amount of money, if they pay in time, as well as they have the role to inform tax-payer how and how-much they have to pay. However some small communes cannot face such tremendous amount of work because there town hall does not employ enough people. Besides sometimes some communes have few employees whereas they have many inhabitants (...)
[...] As long as there will be tax-payers S.T.A.T. will remain active. Moreover there are still few competitors in this sector. This market is very condensed as it his mainly hold by the pioneers. In Milan S.T.AT. is the only company present on the market. However it may be harder for such a company to increase the demand because it does not rely on factors you can easily control, such as the number of inhabitants, and which vary on a very long term. [...]
[...] I was breath taken by the beauty of the centre of Milan even if we can be disappointed by the rest of the city. The Plazzia dell Duomo is really intimidating by the richness and magnificence of its architectural styles. Moreover what impressed me most was how good they new it and how well they know how to defend it. For instance Eduardo who is 19 years old explained me, better than any books I read, the history and curiosities of Milan. [...]
[...] More importantly they could vend companies by competing with accountants MY INTERNSHIP During the two months I spent at S.T.A.T. I worked with two other secretaries in an open space. Our first role was to answer tax-payers questions concerning when and how much they have to pay. Because I did not speak Italian when I arrived, I did not answer the phone during the first month. We were also supposed to check on the data base the tax-payers who did not have paid the right amount of money and those who do not have paid yet. [...]
[...] I love to be challenged. Therefore I really enjoyed this experience because I had one challenge which was to learn Italian to be able to work well. Besides what I really loved what to observe the differences between the French and Italian culture at work. And I can tell there is a lot to tell III. CULTURAL GAP 1. DIFFERENCES AT WORK The first thing I noticed when I arrived in Italy is the small size of most companies. Indeed many are still family business in which many family members work together. [...]
[...] Andrea GHIRADI even made all his carrier at S.T.A.T . It is common place for Italians to stay in the same company all their live. Comparing to Italy French workers like change 5 a lot more because, nowadays, they barely stay more than 5 years in a same company. In Italy, people see themselves a lot more in a long term vision in a company. Whereas French workers aim at an income and a job for the future. One could say that we are closer to the liberal system such as in the United-States and Great-Britain. [...]
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